Accounts and customers

This page outlines how company accounts and user access are managed within the platform.

Company Account

At Guru Pay, we provide dedicated accounts, meaning all accounts are issued under your company's name. If you need to open additional accounts, please contact our Client Care team for assistance.

Customers and User Access

Each user with access to the Guru Pay dashboard can be assigned to multiple customers. For example, if you're part of an IT team managing a group of companies, you can oversee all associated customers using a single login.

Note:

• A single customer can have multiple users assigned.

• However, only one user per customer will have admin (Main user) rights, which include permissions to set the Webhook URL and generate an API token.

To add new users, please contact our Client Care team at [email protected]. As an account administrator, you're responsible for keeping user access up to date and ensuring permissions remain accurate.